The complete Zendesk MCP server. 156 tools covering tickets, users, and automations. No setup. No OAuth headaches. Just connect and automate.
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Watch how AI transforms your support workflow
Drowning in ticket queues
AI triages and prioritizes automatically
Slow first response times
Instant AI-drafted replies
Context switching constantly
AI surfaces relevant ticket history
Full Zendesk API access through one simple connection
Create, update, resolve tickets. Full CRUD on your queue.
Access customer history, tags, and organization details.
Trigger macros, update fields, route tickets intelligently.
Pull satisfaction scores, response times, agent performance.
+ 150 more endpoints including:
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The entire MCP server is open source. Run it yourself, modify it, contribute back. The hosted version just saves you the hassle.
View on GitHub$ git clone https://github.com/BusyBee3333/zendesk-mcp-2026-complete.git
$ cd mcp && npm install
$ npm run build
$ node dist/server.js
✓ Zendesk MCP Server running
✓ 156 tools loaded
Listening on stdio...MCP (Model Context Protocol) is a standard for connecting AI assistants to external tools and data. It's supported by Claude, and lets AI actually take actions in your systems — not just chat about them.
For the hosted version, no. Just connect your Zendesk account via OAuth and add the MCP endpoint to your AI client (Claude Desktop, etc.). If you self-host, you'll need Node.js.
Yes. We use OAuth 2.0 and never store your Zendesk API keys. Tokens are encrypted at rest and in transit. You can revoke access anytime from your Zendesk settings.
MCP is currently best supported by Claude (Anthropic). GPT can use it via custom implementations. As MCP adoption grows, more clients will support it natively.
Join thousands of support teams already automating with Zendesk Connect.